Toward a theory of competencies for the management of product complexity: Six case studies

被引：140

作者：

Closs, David J. ^{[1
]}

Jacobs, Mark A. ^{[1
]}

Swink, Morgan ^{[1
]}

Webb, G. Scott ^{[1
]}

机构：

[1] Michigan State Univ, Eli Broad Grad Sch ofManageynent, Dept Supply Chain Management, E Lansing, MI 48824 USA

来源：

JOURNAL OF OPERATIONS MANAGEMENT | 2008年 / 26卷 / 05期

关键词：

marketing-operations interface; design-operations interface; complexity; product development; socio-technical systems theory; case study;

D O I：

10.1016/j.jom.2007.10.003

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Business units in six Fortune 500 companies were studied to develop better understanding regarding drivers of product portfolio complexity and the means to manage them. Our research focuses on identifying important competencies for managing product portfolio complexity and on the development of appropriate theoretical explanations. We found three important competencies: product/technology portfolio strategy, organization and governance regarding complexity decisions, and product design and decision support systems. We explicate these competencies using a socio-technical systems theoretical perspective. Our findings provide the basis for a model describing the impact of complexity and complexity management on business unit profitability. (c) 2007 Elsevier B.V. All rights reserved.

引用

页码：590 / 610

页数：21

共 76 条

[1] INTERDEPARTMENTAL INTERDEPENDENCE AND COORDINATION - THE CASE OF THE DESIGN/MANUFACTURING INTERFACE [J].