Putting the pieces together: endometriosis blogs, cognitive authority, and collaborative information behavior

被引:50
作者
Neal, Diane M. [1 ]
McKenzie, Pamela J. [1 ]
机构
[1] Univ Western Ontario, Fac Informat & Media Studies, London, ON N6A 5B7, Canada
关键词
HEALTH INFORMATION; CANCER-PATIENTS; SPECIAL-ISSUE; DECISIONS; SEEKING;
D O I
10.3163/1536-5050.99.2.004
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Objective: A discourse analysis was conducted of peer-written blogs about the chronic illness endometriosis to understand how bloggers present information sources and make cases for and against the authority of those sources. Methods: Eleven blogs that were authored by endometriosis patients and focused exclusively or primarily on the authors' experiences with endometriosis were selected. After selecting segments in which the bloggers invoked forms of knowledge and sources of evidence, the text was discursively analyzed to reveal how bloggers establish and dispute the authority of the sources they invoke. Results: When discussing and refuting authority, the bloggers invoked many sources of evidence, including experiential, peer-provided, biomedical, and intuitive ones. Additionally, they made and disputed claims of cognitive authority via two interpretive repertoires: a concern about the role and interests of the pharmaceutical industry and an understanding of endometriosis as extremely idiosyncratic. Affective authority of information sources was also identified, which presented as social context, situational similarity, or aesthetic or spiritual factors. Conclusions: Endometriosis patients may find informational value in blogs, especially for affective support and epistemic experience. Traditional notions of authority might need to be revised for the online environment. Guidelines for evaluating the authority of consumer health information, informed by established readers' advisory practices, are suggested.
引用
收藏
页码:127 / 134
页数:8
相关论文
共 49 条
  • [21] McKenzie P.J., 2005, THEORIES INFORM BEHA, P221
  • [22] Informing Evidence: Claimsmaking in Midwives' and Clients' Talk About Interventions
    McKenzie, Pamela J.
    Oliphant, Tami
    [J]. QUALITATIVE HEALTH RESEARCH, 2010, 20 (01) : 29 - 41
  • [23] McKenzie PJ, 2003, LIBR QUART, V73, P261
  • [24] MCKENZIE PJ, 2001, WEB TECHNOLOGIES KNO
  • [25] Nahl D., 2007, INFORM EMOTION EMERG
  • [26] Neal Diane M., 2010, Bulletin of the American Society for Information Science and Technology, V36, P33, DOI 10.1002/bult.2010.1720360409
  • [27] Oliphant T, 2009, CAN J INFORM LIB SCI, V33, P215
  • [28] Potter J., 2007, Representing Reality. Discourse, Rhetoric
  • [29] Rieh SY, 2002, J AM SOC INF SCI TEC, V53, P145, DOI 10.1002/asi.10017.abs
  • [30] Ross CS, 1998, REF USER SERV Q, V38, P151