A Model of Regulatory Alignment to Enhance the Long-Term Care Survey Process in a Veterans Health Care Network

被引:4
作者
Powers, James S. [1 ,2 ]
Preshong, Mark [3 ]
Smith, Pamela [4 ]
机构
[1] VA Tennessee Valley Healthcare Syst, Geriatr Res Educ & Clin Ctr, Nashville, TN USA
[2] Vanderbilt Univ, Sch Med, Nashville, TN 37212 USA
[3] VA Med Ctr, Social Work Serv, Johnson City, TN USA
[4] VA Med Ctr, Huntington, WV USA
关键词
long-term care; geriatrics; survey process; veterans; QUALITY-OF-CARE; IMPLEMENTATION; FRAMEWORK; SYSTEM;
D O I
10.1177/1062860615591053
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Regulatory oversight aims to promote quality of care in US nursing homes. A survey of long-term care (LTC) inspection practices in a Veterans Administration network in 2006 revealed great variability in monitoring and reporting processes, with opportunities for improvement. Modern organization theory and the PARIHS Implementation Framework provide a model for process improvement to enhance oversight for LTC facilities. Over a 3-year time frame, 6 facility inspection teams utilized a modified Delphi approach to arrive at and adopt a standardized structured inspection process. In the 2 districts where 10 facility contracts were terminated for quality deficits identified as a result of process improvement, Star Ratings of approved facilities improved (3.2 to 3.3). The 10 facilities terminated had a mean rating of 1.2 (0.48) (t = 3.87, P < .01). Standardization of a structured LTC inspection process enhances organizational oversight and may contribute to improved quality of care.
引用
收藏
页码:470 / 475
页数:6
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