Model-based Approach to Measuring Quality of Experience

被引：21

作者：

Gong, Yan ^{[1
,2
]}

Yang, Fangchun ^{[1
]}

Huang, Lin ^{[2
]}

Su, Sen ^{[1
]}

机构：

[1] Beijing Univ Posts & Telecommun, State Key Lab Networking & Switching Technol, Beijing 100088, Peoples R China

[2] Inst Chinese Elect Equipment Syst Engn Corp, Beijing 100088, Peoples R China

来源：

2009 FIRST INTERNATIONAL CONFERENCE ON EMERGING NETWORK INTELLIGENCE (EMERGING 2009) | 2009年

关键词：

Quality of Experience (QoE); Quality of Service (QoS); Voice over Internet Protocol (VoIP); OBJECTIVE ASSESSMENT;

D O I：

10.1109/EMERGING.2009.17

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Quantifiable quality measures are necessary for VoIP service providers in order to offer services and be sure to keep users for their services. Existing methods used for evaluating the Quality of Experience (QoE) mostly rely on user survey and scores from the user, which are too subjective and need much processing time and cost. This paper proposes a pentagram model for measuring QoE. The model consists of five factors, including integrality, retainability, availability, usability, and instantaneousness. The experiments show that the proposed model offers better performance in terms of quality measurement than the conventional method.

引用

页码：29 / +

页数：2

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