TRENDS OF FACILITY MANAGEMENT IN GLOBALIZATION PROCESS IN SLOVAKIA

Today the process of globalization creates a more homogenous world, and strategies of enterprises should adapt to this phenomenon, too. Legislation of the European Union has significantly contributed to the creation of the mutual market and increasing freedom of movement of services within the European Union. Its basic principle can be applied to harmonize basic requirements for services and the subsequent normalization - the creation of common European standards. It is also applied to the area of facility management. In many instances, globalization has unquestionably made us more alike; just as it has made us more aware of local differences, which multinational companies try to navigate, understand and in many cases adapt, too. This article discusses facility management mainly at the theoretical level. It presents different definitions of the term facility management that differ in their contests, describes basic roles of facility manager and presents norms governing facility management. The theoretical part presents also advantages and disadvantages of facility management as well as a view on its implementation to the company, too. In the practical part of this paper, the author offers the most important findings from the questionnaire survey that was undertaken in chosen companies in the Zilina Region. The questionnaire consisted of two parts. The first part of the questionnaire dealt with the satisfaction of the employees, who were performing the supporting processes of companies, the second part was crucial for the used method, namely the maintenance performance evaluation method.