Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations: The Case of Angkor World Heritage Site, Cambodia

被引:41
作者
Chen, Ching-Fu [1 ]
Leask, Anna [2 ]
Phou, Sambath [3 ]
机构
[1] Natl Cheng Kung Univ, Transportat & Commun Management Sci, 1 Univ Rd, Tainan 701, Taiwan
[2] Edinburgh Napier Univ, Edinburgh, Midlothian, Scotland
[3] Royal Univ Phnom Penh, Phnom Penh, Cambodia
关键词
symbolic consumption; experiential consumption; functional consumption; heritage tourism; PLACE ATTACHMENT; SATISFACTION; IMAGE; ANTECEDENTS; BEHAVIOR; LOYALTY; INVOLVEMENT; VARIABLES; IDENTITY;
D O I
10.1002/jtr.2077
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study empirically investigates the effects of three destination consumptions (namely symbolic, experiential and functional) on tourists' destination attachment and satisfaction, and further on destination loyalty at a heritage tourism destinations. Using a sample of 512 international tourists visiting Angkor, Cambodia, results reveal that all three types of consumptions have significantly positive effects on destination attachment and satisfaction, which in turn positively affect destination loyalty. However, the effects of symbolic consumption and experiential consumption are greater than that of functional consumption. The results also support the importance of the role of destination attachment in the quality-satisfaction-loyalty relationship. Copyright (c) 2016 John Wiley & Sons, Ltd.
引用
收藏
页码:602 / 611
页数:10
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