An empirical analysis to assess the determinants of SaaS diffusion in firms

被引：101
作者：
Martins, Ricardo [1 ]
Oliveira, Tiago [1 ]
Thomas, Manoj A. [2 ]
机构：
[1] Univ Nova Lisboa, NOVA IMS, P-1070312 Lisbon, Portugal
[2] Virginia Commonwealth Univ, Sch Business, 301 W Main St, Richmond, VA 23284 USA
来源：
COMPUTERS IN HUMAN BEHAVIOR | 2016年 / 62卷
关键词：
Software-as-a-service (SaaS); Technology adoption; Technology-organization-environment (TOE) framework; Diffusion of innovations (DOI) theory; Institutional (INT) theory; COMMON METHOD VARIANCE; E-BUSINESS ADOPTION; SOFTWARE; SERVICE; CLOUD; PERSPECTIVE; TECHNOLOGY; ORGANIZATIONS; SYSTEMS; SECURITY;
D O I：
10.1016/j.chb.2016.03.049
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
We propose a conceptual model for assessing the determinants of SaaS diffusion process (i.e. intention, adoption, and routinization). The conceptual model is based on three important theories of adoption at the firm level (i.e., technology-organization-environment [TOE] framework, diffusion of innovation [DOI] theory, and institutional [INT] theory). Data collected from 265 firms are used to test the conceptual model. Nine determinants are found to be statistically significant. By examining direct and total (direct and indirect) effects of the determinants, the study offers rich insight into the firm's decision to adopt and routinize SaaS. (c) 2016 Elsevier Ltd. All rights reserved.
引用
收藏
页码：19 / 33
页数：15
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