Teleworking and technostress: early consequences of a COVID-19 lockdown

被引：55

作者：

Camacho, Sonia ^{[1
]}

Barrios, Andres ^{[1
]}

机构：

[1] Univ Andes, Sch Management, Carrera 1 18A-12, Bogota 111711, Colombia

来源：

COGNITION TECHNOLOGY & WORK | 2022年 / 24卷 / 03期

基金：

欧盟地平线“2020”; 英国生物技术与生命科学研究理事会;

关键词：

Technostress; Teleworking; COVID-19; SELF-REPORTED MEASURES; JOB-SATISFACTION; PERFORMANCE RELATIONSHIP; SUBJECTIVE MEASURES; MENTAL-HEALTH; WORK; STRESS; STRAIN; IMPACT; WORKPLACE;

D O I：

10.1007/s10111-022-00693-4

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

This paper analyzes teleworkers' technostress evolution over time, as well as its effects on these individuals' work-related well-being over time. The proposed research model was tested using a survey-based longitudinal study with individuals that forcibly moved to teleworking in the context of a COVID-19 lockdown at two points in time (T0 and T1). Results indicate that two techno-stressors (work-home conflict and work overload) generated strain in teleworkers, which in turn decreased their satisfaction with telework and perceived job performance. In addition, teleworkers experienced two types of enduring technostress: synchronous effect (i.e., stressors generating strain at T1), and a cumulative reverse causation effect (i.e., strain at T0 has an effect on stressors at T1). These findings contribute to cognition, work, and technology literature by providing a more complete understanding of teleworkers' technostress and its possible cumulative effects over time. Practical insights for managing technostress when moving to and remaining in teleworking are provided.

引用

页码：441 / 457

页数：17

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