Application of principles of event related open systems to business process reengineering

This paper is focused on analysing the complete business environment with the help of information technology. It takes into account various interactions between different business processes while conducting BPR exercise. It also provides a framework based on event diagrams to record logical flow and other relevant details, which can be used for design of an information system. The event diagrams are useful for intelligent information system design. This methodology can also be used to develop a system for system design. Each event can be analysed for requirement of data, operations and resources. Interactions between various forces, events, modules, applications can be shown through interaction diagrams. The paper also lists out the driving forces for BPR and their contents. (C) 2003 Elsevier Ltd. All rights reserved.