An API-based In-Service Surveillance Approach for Enterprise PBX

被引：0

作者：

Chu, Chen-Hung ^{[1
]}

Fan, Gong-Da ^{[1
]}

Chiang, Yi-Kai ^{[1
]}

Huang, Chao-Chun ^{[1
]}

Tang, Chung-Shih ^{[1
]}

机构：

[1] Chunghwa Telecom Co Ltd, Telecommun Labs, Taoyuan 326402, Taiwan

来源：

2021 22ND ASIA-PACIFIC NETWORK OPERATIONS AND MANAGEMENT SYMPOSIUM (APNOMS) | 2021年

关键词：

IoT; API; PBX;

D O I：

暂无

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

Chunghwa Telecom has established an Internet of Things (IoT) smart platform embedded with telephone access service (TAS) to allow IoT applications directly interacting with phones. This paper proposes an in-service PBX (Private Branch Exchange) surveillance approach based on the TAS APIs. A service surveillance application for enterprises' PBXs and the self-care portal for the service management are implemented The application involves the design of surveillance method the schedule of monitor calls, the detection of service status, and the notification of events and alerts. The real-case example demonstrates the effectiveness of the proposed in-service surveillance approach.

引用

页码：218 / 221

页数：4