Enterprise system flexibility and implementation strategies: Aligning theory with evidence from a case study

被引:22
作者
Gebauer, Judith [1 ]
Lee, Fei [1 ]
机构
[1] Univ Illinois, Coll Business, Champaign, IL 61820 USA
关键词
enterprise system; flexibility; implementation; project management; electronic procurement system; case study; business process characteristics;
D O I
10.1080/10580530701777198
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Flexibility can have important consequences for the operational efficiency and long-term effectiveness of an enterprise system, yet is often not considered explicitly as a decision factor during system design and implementation. In this article, we join managerial advice for implementation strategies with insights from a theory that determines the flexibility requirements of an enterprise system in relation with characteristics of the business process that the system is intended to support. We align our theoretical considerations with practical evidence from the case of an electronic procurement system that was implemented at a Fortune 100 firm. Based on our findings, we present a roadmap that can guide flexibility and implementation strategies based on both project and process characteristics.
引用
收藏
页码:71 / 82
页数:12
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