Multiple Attributes QoS Prediction via Deep Neural Model with Contexts*

In recent years, various collaborative QoS prediction methods have been put forward to coping with the demand for efficient quality-of-service (QoS) evaluation, by drawing lessons from the recommender systems. However, there still remain some challenging issues on this direction, as how to effectively exploit complex contexts to improve prediction accuracy, and how to realize collaborative QoS prediction of multiple attributes. Inspired by the principles of deep learning, we have proposed a universal deep neural model (DNM) for making multiple attributes QoS prediction with contexts. In this model, contextual features are mapped into a shared latent space to semantically characterize them in the embedding layer. The contextual features with their higher-order interactions are captured through the interaction layer and the perception layers. Multi-tasks prediction is realized by stacking task-specific perception layers on the shared neural layers. Armed with these, DNM provides a powerful framework to integrate with various contextual features to realize multi-attributes QoS prediction. Experimental results from a large-scale QoS-specific dataset demonstrate that DNM achieves superior prediction accuracy in term of mean absolute error (MAE) compared with the state-of-the-art collaborative QoS prediction techniques. Additionally, the DNM model has a good robustness and extensibility on exploiting heterogeneous contextual features.