An Assessment of Content Quality in Websites of Basic and Secondary Portuguese Schools

Web sites are the face of institutions, but evidence shows that they are frequently overlooked, especially where contents are concerned. The research presented in this paper intended to measure the quality of the data in institutional Web sites of basic and secondary schools. Accordingly, we adopted and adapted a proven measurement approach and carried out a study with a group of teachers from a convenience sample involving basic and secondary schools. Most of the participants in this study stated that the Web sites displayed, completely or partially, most of the thirty three quality attributes, expressing some disappointment with the quality of four attributes only: documentation, interactivity, security and customer support. On the other hand, most of the participants did not express any opinion concerning two of the attributes: novelty and validity.