The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers

被引:46
作者
Cho, Heetae [1 ]
Wong, Zi'En [1 ]
Chiu, Weisheng [2 ]
机构
[1] Nanyang Technol Univ, Singapore, Singapore
[2] Open Univ Hong Kong, Ho Man Tin, Hong Kong, Peoples R China
来源
SAGE OPEN | 2020年 / 10卷 / 02期
关键词
environmental psychology model; volunteer management; volunteer job satisfaction; intention to continue volunteering; ENVIRONMENTAL PSYCHOLOGY; SPECTATOR SPORT; MOTIVATION; SERVICE; IMPACT; MODEL; RETENTION; ORGANIZATIONS; DETERMINANTS; PERSPECTIVE;
D O I
10.1177/2158244020920588
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
The purpose of this study was to examine the relationship between volunteer management and volunteers' intention to continue participating, based on the environmental psychology model. Moreover, this study investigated the mediating role of volunteers' job satisfaction in this relationship. Using a sample drawn from volunteers of a cultural event in Singapore, this research conducted confirmatory factor analysis and structural equation modeling analysis. The results showed a positive relationship between volunteer management and volunteers' intention to continue volunteering, with a full mediating effect of job satisfaction on this relationship. Also, the highest attribution of positive management practices came from reward and recognition, followed by empowerment, schedule flexibility, orientation and training, and social interaction. The findings of this study provide a perspective on how volunteer management can position itself for volunteer retention.
引用
收藏
页数:11
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