Keeping It Real in Experimental Research-Understanding When, Where, and How to Enhance Realism and Measure Consumer Behavior

被引:237
作者
Morales, Andrea C. [1 ,2 ]
Amir, On [3 ]
Lee, Leonard [4 ,5 ]
机构
[1] Arizona State Univ, WP Carey Sch Business, Business, Tempe, AZ 85287 USA
[2] Arizona State Univ, WP Carey Sch Business, Mkt, Tempe, AZ 85287 USA
[3] Univ Calif San Diego, Rady Sch Management, Mkt, La Jolla, CA 92093 USA
[4] Natl Univ Singapore, Mkt, BIZ 1,8-20,Mochtar Riady Bldg,15 Kent Ridge Dr, Singapore 119245, Singapore
[5] Natl Univ Singapore, NUS Business Sch, BIZ 1,8-20,Mochtar Riady Bldg,15 Kent Ridge Dr, Singapore 119245, Singapore
关键词
consumer research; research methods; experimental design; external validity; realism; behavior; field experiments; measurement; PREFERENCE CONSTRUCTION; CHOICE; CONSUMPTION; CONTEXT; OTHERS; PROMOTIONS; RESPONSES; PURCHASE; GOALS; CATEGORIZATION;
D O I
10.1093/jcr/ucx048
中图分类号
F [经济];
学科分类号
02 ;
摘要
In this article, we consider why employing realistic experimental designs and measuring actual behavior is important and beneficial for consumer research. More specifically, we discuss when, where, and how researchers might go about doing this in order to increase the veracity and believability of their work. We analyze the choice of independent variables (IVs) along the experimental-realism dimension, ranging from artificial to realistic, and the choice of dependent variables (DVs) along the behavioral-measures dimension ranging from hypothetical intention to actual behavior. Importantly, we also map various goals of consumer research along these two dimensions to highlight when it is most appropriate to enhance the realism and behavioral measures of an experiment. Using a number of illustrative examples from research in the extant literature, we specifically highlight how consumer researchers can increase experimental realism and utilize actual-behavior measures in their experiments in order to improve both the fidelity of the research and the likelihood that the research provides insight into real consumer behavior.
引用
收藏
页码:465 / 476
页数:12
相关论文
共 65 条
[41]   THE INFLUENCE OF BACKGROUND MUSIC ON THE BEHAVIOR OF RESTAURANT PATRONS [J].
MILLIMAN, RE .
JOURNAL OF CONSUMER RESEARCH, 1986, 13 (02) :286-289
[42]   Giving firms an "E" for effort: Consumer responses to high-effort firms [J].
Morales, AC .
JOURNAL OF CONSUMER RESEARCH, 2005, 31 (04) :806-812
[43]   What is it? categorization flexibility and consumers' responses to really new products [J].
Moreau, CP ;
Markman, AB ;
Lehmann, DR .
JOURNAL OF CONSUMER RESEARCH, 2001, 27 (04) :489-498
[44]  
Morvinski Coby, MARKETING S IN PRESS
[45]   TELLING MORE THAN WE CAN KNOW - VERBAL REPORTS ON MENTAL PROCESSES [J].
NISBETT, RE ;
WILSON, TD .
PSYCHOLOGICAL REVIEW, 1977, 84 (03) :231-259
[46]   The Role of Arousal in Congruity-Based Product Evaluation [J].
Noseworthy, Theodore J. ;
Di Muro, Fabrizio ;
Murray, Kyle B. .
JOURNAL OF CONSUMER RESEARCH, 2014, 41 (04) :1108-1126
[47]   Trade-ins, mental accounting, and product replacement decisions [J].
Okada, EM .
JOURNAL OF CONSUMER RESEARCH, 2001, 27 (04) :433-446
[48]   The Effect of Mere Touch on Perceived Ownership [J].
Peck, Joann ;
Shu, Suzanne B. .
JOURNAL OF CONSUMER RESEARCH, 2009, 36 (03) :434-447
[49]   Goal control of attention to advertising: The Yarbus implication [J].
Pieters, Rik ;
Wedel, Michel .
JOURNAL OF CONSUMER RESEARCH, 2007, 34 (02) :224-233
[50]   Deciding Without Resources: Resource Depletion and Choice in Context [J].
Pocheptsova, Anastasiya ;
Amir, On ;
Dhar, Ravi ;
Baumeister, Roy F. .
JOURNAL OF MARKETING RESEARCH, 2009, 46 (03) :344-355