Toward a conceptual understanding of co-creation in branding

被引:51
作者
Sarasvuo, Sonja [1 ]
Rindell, Anne [1 ]
Kovalchuk, Marina [2 ]
机构
[1] HANKEN Sch Econ, Ctr Relationship Mkt & Serv Management, Dept Mkt, POB 479, FI-00101 Helsinki, Finland
[2] Univ Eastern Finland, Business Sch, POB 1627, FI-70211 Kuopio, Finland
关键词
Co-creation in branding; Systematic search; Critical review; Definition of co-creation in branding; SERVICE-DOMINANT LOGIC; USER-GENERATED CONTENT; SOCIAL MEDIA; CUSTOMER ENGAGEMENT; CONSUMER IDENTITY; LUXURY BRANDS; ONLINE; COMMUNITIES; STAKEHOLDER; EXPERIENCE;
D O I
10.1016/j.jbusres.2021.09.051
中图分类号
F [经济];
学科分类号
02 ;
摘要
Co-creation in branding is gaining momentum. This study contributes to the branding literature by combining a systematic search and a critical review of 148 articles focusing on co-creation in branding, published in 55 academic journals. Three themes guide this critical review: (1) What is co-creation? (2) Who initiates and who participates in co-creation? (3) What is co-created and for whom? The findings reveal that co-creation is considered a process of interaction and influencing among various participating parties. A classification of different types of co-creation crystallizes the conditions under which co-creation is proposed to occur. This article contributes by proposing a new definition as a starting point to guide further research: Co-creation in branding refers to a process of intentional interaction between or among two or more parties that influences a brand. Three positioning questions are proposed for future research. Marketers may gain significant new market understanding through cocreation in branding.
引用
收藏
页码:543 / 563
页数:21
相关论文
共 185 条
[71]   Customization in bicycle retailing [J].
Jafari, Hamid ;
Nyberg, Anna ;
Osnes, Tone-Lise ;
Schmitz, Annika .
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2015, 23 :77-90
[72]   The construction and controlling effect of a moral brand [J].
Jeanes, Emma L. .
SCANDINAVIAN JOURNAL OF MANAGEMENT, 2013, 29 (02) :163-172
[73]  
Jones R, 2005, J BRAND MANAG, V13, P10, DOI 10.1057/palgrave.bm.2540243
[74]   Co-creating corporate brands in start-ups [J].
Juntunen, Mari .
MARKETING INTELLIGENCE & PLANNING, 2012, 30 (02) :230-249
[75]   Place satisfaction revisited: residents' perceptions of "a good place to live" [J].
Kallstrom, Lisa ;
Hultman, Jens .
JOURNAL OF PLACE MANAGEMENT AND DEVELOPMENT, 2019, 12 (03) :274-290
[76]   Customer loyalty: a review and future directions with a special focus on the hospitality industry [J].
Kandampully, Jay ;
Zhang, Tingting ;
Bilgihan, Anil .
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2015, 27 (03) :379-414
[77]   Exploring behavioural branding, brand love and brand co-creation [J].
Kaufmann, Hans Ruediger ;
Correia Loureiro, Sandra Maria ;
Manarioti, Agapi .
JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2016, 25 (06) :516-526
[78]  
Keller KL., 2011, Strategic Brand Management: Building, Measuring, and Managing Brand Equity
[79]   When perceived ability to influence plays a role: brand co-creation in Web 2.0 [J].
Kennedy, Eric ;
Guzman, Francisco .
JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2017, 26 (04) :342-350
[80]   I create, you create, we all create - for whom? [J].
Kennedy, Eric .
JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2017, 26 (01) :68-79