When innovation fails: An institutional perspective of the (non)adoption of boundary spanning IT innovation

被引:26
作者
Bunduchi, Raluca [1 ]
Smart, Alison [1 ]
Charles, Kathryn [2 ]
McKee, Lorna [2 ]
Azuara-Blanco, Augusto [3 ]
机构
[1] Univ Aberdeen, Sch Business, Edinburgh AB24 3QYL, Midlothian, Scotland
[2] Univ Aberdeen, Hlth Serv Res Unit, Aberdeen AB25 2ZD, Scotland
[3] Aberdeen Royal Infirm, Eye Clin, Aberdeen AB25 2ZD, Scotland
关键词
IT innovation adoption; Hybrid innovation; Institutional misalignments; Strategic responses; Organizing vision; MANAGING LEGITIMACY; NATIONAL PROGRAM; MEDIATING ROLE; ADOPTION; SYSTEMS; ASSIMILATION; ORGANIZATIONS; ISOMORPHISM; PRESSURES; INTENTION;
D O I
10.1016/j.im.2015.04.001
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
We combine the concepts of legitimacy, institutional (mis)alignments, strategic responses and organizing visions to develop a conceptual framework to analyze the adoption of innovations that span organizational fields. We apply this framework to examine a telehealth innovation connecting a public sector hospital-based Eye Clinic with private sector optometry practices. We find that while compromise strategies were successful in encouraging adoption within each field, the innovation ultimately failed because the fields developed different organizing visions that could not be reconciled. The findings suggest that institutional misalignments within and between fields interact to amplify their overall effect on the adoption of hybrid innovations. (C) 2015 Elsevier B.V. All rights reserved.
引用
收藏
页码:563 / 576
页数:14
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