Why Eco-labels can be Effective Marketing Tools: Evidence from a Study on Italian Consumers

被引:182
作者
Testa, F. [1 ]
Iraldo, F. [1 ,2 ]
Vaccari, A. [3 ,4 ]
Ferrari, E. [4 ,5 ]
机构
[1] St Anna Sch Adv Studies, Inst Management, Pisa, Italy
[2] Bocconi Univ, IEFE Inst Environm & Energy Policy & Econ, Milan, Italy
[3] Univ Ferrara, I-44100 Ferrara, Italy
[4] Indica Srl, Ferrara, Italy
[5] IRS, Bologna, Italy
关键词
ecological behavior; eco-label; green consumer; green marketing; GREEN CONSUMER; ENVIRONMENTAL CONCERN; BRAND LOYALTY; BEHAVIOR; TRUST; PRODUCTS; PAY;
D O I
10.1002/bse.1821
中图分类号
F [经济];
学科分类号
02 ;
摘要
An emerging topic in environmental management studies is the role of eco-labels in guiding consumers in their purchasing choices. In order to contribute to the current debate on this topic, this research paper aims to assess, through a quantitative analysis, whether the knowledge, awareness and information that consumers gather on the environmental impact of a product through an eco-label can stimulate an eco-friendly behavior. Moreover, we assess whether general attitudes in purchasing behaviors determine a personal attitude toward ecological consumption. The findings from this study, which is based on a large dataset of Italian consumers, highlight a significant role of eco-labels in increasing the consumer's perceived behavioral control, unlike loyalty in brand and in store, which do not exert a significant influence. Practical implications for green business strategies emerge. Copyright (c) 2013 John Wiley & Sons, Ltd and ERP Environment
引用
收藏
页码:252 / 265
页数:14
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