Mismatch between lower performance and higher trust in the civil service: Can culture provide an explanation?

被引:34
作者
Baniamin, Hasan Muhammad [1 ]
Jamil, Ishtiaq [1 ]
Askvik, Steinar [1 ]
机构
[1] Univ Bergen, Dept Adm & Org Theory, Post Box 7802, N-5007 Bergen, Norway
关键词
Civil service; culture; governance; performance; trust; South Asia; POLITICAL TRUST; CITIZENS TRUST; INSTITUTIONS; CORRUPTION; SOCIETY; VALUES;
D O I
10.1177/0192512118799756
中图分类号
D0 [政治学、政治理论];
学科分类号
0302 ; 030201 ;
摘要
The existing literature on institutional trust leads us to expect that institutional trust is determined by institutional performance. In the context of three South Asian countries (Bangladesh, Nepal and Sri Lanka), we find the opposite - that despite poor performance of the civil service, there is high institutional trust. In this study we examine whether such mismatch can be explained by an authoritarian cultural orientation, which generates unquestioning obedience and loyalty and may contribute to inflated institutional trust in the civil service of these countries.
引用
收藏
页码:192 / 206
页数:15
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