Improving consultation to ensure the European Union's democratic legitimacy: From traditional procedural requirements to behavioural insights

Consultation is a crucial tool for better regulation, as well as being essential for the accountability and legitimacy of decision-makers. The European minimum requirements for consultation are fundamental conditions in order to attain these goals. However, they may not be enough, and consultation should also be designed to neutralize or reveal cognitive limitations, both of decision-makers as well as of stakeholders. This paper claims that enriching the better regulation approach with cognitive insights can in fact increase consultation effectiveness and thus become a critical piece in the puzzle to improve the legitimacy of the European Commission. Moreover, it suggests some techniques to tackle this complexity, which need to be further assessed by ad hoc experiments.