Beyond the Skinner Box: The Design and Management of Organization-Wide Performance Systems

被引：18

作者：

Abernathy, William B. ^{[1
]}

机构：

[1] SE Louisiana Univ, Covington, LA 70433 USA

来源：

JOURNAL OF ORGANIZATIONAL BEHAVIOR MANAGEMENT | 2014年 / 34卷 / 04期

关键词：

performance system; performance analysis; behavior system;

D O I：

10.1080/01608061.2014.973631

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

A discussion of the need for organizational behavior management practitioners to shift their application paradigm from a dyadic perspective to a systems perspective is presented. Such a shift would improve the identification of performance improvement opportunities, reduce the effects of unintended contingency interactions, and help ensure sustainable improvement efforts. Nine performance system tools are described that assist the analyst in the design of a performance system and its long-term management and maintenance. A manufacturing case study describing the application of these tools is provided.

引用

页码：235 / 254

页数：20

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