EMPOWERMENT, HRM PRACTICES AND ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF JORDANIAN COMMERCIAL BANKS

被引:10
作者
Alkhazali, Zeyad [1 ]
Abu-Rumman, Ayman [1 ]
Khdour, Naser [1 ]
Al-Daoud, Khaleel [1 ]
机构
[1] Al Ahliyya Amman Univ, Amman 19328, Jordan
关键词
Empowerment; FIRM practices; New Public Management; organizational performance; Jordanian banks; HUMAN-RESOURCE MANAGEMENT; EMPLOYEE ATTITUDES; WORK SYSTEMS; LEADERSHIP; IMPACT; MODEL;
D O I
10.9770/jesi.2020.7.4(28)
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study aimed to identify the role of empowerment and Human Resource Management (FIRM) practices on Organizational Performance (OP) amongst 13 Jordanian commercial banks. The research adopted a descriptive and analytical approach to highlight the concepts of the study, and analyzed and extracted the results through a random sample of 180 managers and vice-managers. To achieve the objectives of the study a questionnaire was developed to gather the optimum information from the study sample, and based on that, the data was collected, analyzed and tested and the hypotheses were selected by using the smart PLS. The response rate was 74 percent. The results indicated that of all independent variables assessed, empowerment and FIRM practices, have positive and significant influence on OP.
引用
收藏
页码:2991 / 3000
页数:10
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