A global perspective on Web site usability

被引：47

作者：

Becker, SA ^{[1
]}

Mottay, FE ^{[1
]}

机构：

[1] Florida Inst Technol, Software Engn Res Ctr, Melbourne, FL 32901 USA

来源：

IEEE SOFTWARE | 2001年 / 18卷 / 01期

关键词：

Design consistency - Usability perception - Web page - Web site usability;

D O I：

10.1109/52.903167

中图分类号：

TP31 [计算机软件];

学科分类号：

081202 ; 0835 ;

摘要：

Online business failures are increasing because companies have failed to take Web usability into account. These authors look at usability from a global perspective and point out what can be done strategically to reach out to a global market. They propose the use of a Web-based usability assessment model that promotes customer satisfaction as an integral part of online business application development.

引用

页码：54 / +

页数：9