The performance of two popular service measures on management effectiveness in inventory control

被引：2
作者：
Zeng, AZH [1 ]
Hayya, JC [1 ]
机构：
[1] Univ N Carolina, Cameron Sch Business, Dept Prod & Decis Sci, Wilmington, NC 28403 USA
来源：
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS | 1999年 / 58卷 / 02期
关键词：
inventory control; customer service; optimization; probability distribution;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
Service is one of the inventory managers' concerns and is frequently incorporated into the ordering decisions. Since there are multiple measures of service available for evaluating the efficiency of an inventory system, a comparative study is necessary and has not been addressed in the literature. This paper evaluates two popular service measures, which are the probability of no stockout during lead time and the fill rate, in the context of continuous inventory systems. The performance of the two measures is examined by evaluating the tradeoff among the cost, the level of service, and the inventory turnover ratio. (C) 1999 Elsevier Science B.V. All rights reserved.
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页码：147 / 158
页数：12
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