Using technological innovation to improve health care utilization in China's hospitals: the emerging 'online' health service delivery

被引：14
作者：
Tu, Jiong [1 ,3 ]
Wang, Chunxiao [4 ]
Wu, Shaolong [2 ,3 ]
机构：
[1] Sun Yat Sen Univ, Sch Sociol & Anthropol, Guangzhou, Guangdong, Peoples R China
[2] Sun Yat Sen Univ, Sch Publ Hlth, Guangzhou, Guangdong, Peoples R China
[3] Sun Yat Sen Univ, Sun Yat Sen Global Hlth Inst, Guangzhou, Guangdong, Peoples R China
[4] Sun Yat Sen Univ, Sch Govt, Guangzhou, Guangdong, Peoples R China
来源：
JOURNAL OF ASIAN PUBLIC POLICY | 2018年 / 11卷 / 03期
关键词：
Internet and mobile technologies; health care delivery; Internet hospital; telemedicine; China; SYSTEM REFORM;
D O I：
10.1080/17516234.2017.1396953
中图分类号：
K9 [地理];
学科分类号：
0705 ;
摘要：
This article shows how the Internet and mobile technologies are being adopted by Chinese hospitals to reduce the difficulties that patients face in obtaining hospital services. It presents the ways in which new technologies reduces the number of queuing patients at the hospital and the overall service time associated with accessing hospital services, while increasing the service volume and number of service providers in China's health sector. Although the online platform reduces patients' difficulties in obtaining hospital services, reform efforts should still be made offline to solve the issues that trouble the Chinese health care sector in the long run.
引用
收藏
页码：316 / 333
页数：18
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