DETERMINANTS OF MARKETING INNOVATION AMONG SMES IN VIETNAM: A RESOURCE-BASED AND STAKEHOLDER PERSPECTIVE

Innovative marketing practices are essential for firms to increase sales and profitability. This paper aims to investigate the determinants of firms' marketing innovation based on the employment of resource-based view and stakeholder theory. A probit regression model linking marketing innovation with proxies of firms' resources and pressures from firms' stakeholders was tested based on a dataset of 5,857 Vietnamese enterprises taken from a survey by the Ministry of Science and Technology of Vietnam in 2016. The findings indicate that firms' size decreases the probability of marketing innovation by 1%, while internal knowledge gained from internal R&D causes the probability of marketing innovation to increase by 0.18%. Besides, the political connection and collaborations with competitors and private consultants drive the probability that firms implement the marketing innovation up by 0.09%, 0.12%, and 0.09%, respectively. On the other hand, export-oriented firms are more likely to implement marketing innovation by 0.03%, while foreign ownership reduces the chance of this decision by 0.05%. This research also reveals the essential role of the firm's market pressures to enter into new markets or improve product quality in encouraging marketing innovation by 0.16% and 0.13%, respectively.