Sustainability, value, and satisfaction: Model testing and cross-validation in tourist destinations

被引:96
作者
Angeles Iniesta-Bonillo, M. [1 ,2 ]
Sanchez-Fernandez, Raquel [1 ,2 ]
Jimenez-Castillo, David [1 ,2 ]
机构
[1] Univ Almeria CeiA3, Ctra Sacramento S-N, Almeria 04120, Spain
[2] Univ Almeria, Ctra Sacramento S-N, Almeria 04120, Spain
关键词
Perceived sustainability; Value; Satisfaction; Tourism; Multigroup analysis; CORPORATE SOCIAL-RESPONSIBILITY; CUSTOMER PERCEIVED VALUE; MARKET ORIENTATION; DIMENSIONS; LOYALTY; QUALITY; PERCEPTIONS; MANAGEMENT; RESOURCE; IMPACTS;
D O I
10.1016/j.jbusres.2016.04.071
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study explores the relationships between visitors' perceived sustainability of a tourist destination and their perceived value of and satisfaction with the trip. Perceived sustainability is a multidimensional construct made up of economic, socio-cultural, and environmental dimensions. By using survey data and structural equation modeling, this study tests and cross-validates the model in two tourist destinations: Cullera (Spain) and Oristano (Italy). The results, which support all the hypotheses and offer a robust model whose basic structure is invariant across samples, enhance the understanding of perceived sustainability as a key factor in the development of more competitive and market-oriented tourist destinations. The findings extend sustainability literature by covering previously ignored outcomes that demonstrate how perceived sustainability tends to be a universal factor for explaining perceived value and satisfaction in the context of tourist destinations. (C) 2016 Elsevier Inc. All rights reserved.
引用
收藏
页码:5002 / 5007
页数:6
相关论文
共 60 条
[1]  
Andereck K. L., 2000, Journal of Travel Research, V39, P27, DOI 10.1177/004728750003900104
[2]   STRUCTURAL EQUATION MODELING IN PRACTICE - A REVIEW AND RECOMMENDED 2-STEP APPROACH [J].
ANDERSON, JC ;
GERBING, DW .
PSYCHOLOGICAL BULLETIN, 1988, 103 (03) :411-423
[3]  
[Anonymous], 2013, REV BUSINESS FINANCE
[4]  
Bagozzi R.P., 1988, Journal of the Academy of Marketing Science, V16, P74, DOI [DOI 10.1007/BF02723327, 10.1007/BF02723327]
[5]   Antecedents and Consequences of Consumer Value: A Longitudinal Study of Timeshare Owners [J].
Bradley, Graham L. ;
Sparks, Beverley A. .
JOURNAL OF TRAVEL RESEARCH, 2012, 51 (02) :191-204
[6]  
BRAMWELL B., 1996, SUSTAINABLE TOURISM
[7]   SUSTAINABLE TOURISM: RESEARCH AND REALITY [J].
Buckley, Ralf .
ANNALS OF TOURISM RESEARCH, 2012, 39 (02) :528-546
[8]   Comparisons of stakeholder perceptions of tourism impacts in rural eastern North Carolina [J].
Byrd, Erick T. ;
Bosley, Holly E. ;
Dronberger, Meghan G. .
TOURISM MANAGEMENT, 2009, 30 (05) :693-703
[9]  
Byrne BM, 2008, PSICOTHEMA, V20, P872
[10]   The influence of internal and external firm factors on international product adaptation strategy and export performance: A three-country comparison [J].
Calantone, RJ ;
Kim, D ;
Schmidt, JB ;
Cavusgil, ST .
JOURNAL OF BUSINESS RESEARCH, 2006, 59 (02) :176-185