IT-enabled knowledge ambidexterity and innovation performance in small US firms: The moderator role of social media capability

被引：234
作者：
Benitez, Jose [1 ,2 ]
Castillo, Ana [2 ]
Llorens, Javier [2 ]
Braojos, Jessica [2 ]
机构：
[1] Rennes Sch Business, Rennes, France
[2] Univ Granada, Sch Business, Sch Human Resource Management, Dept Management, Granada, Spain
来源：
INFORMATION & MANAGEMENT | 2018年 / 55卷 / 01期
关键词：
IT infrastructure; Knowledge exploration and exploitation; Social media capability; Innovation performance; INFORMATION-TECHNOLOGY; MANAGEMENT CAPABILITY; PRODUCT INNOVATION; CRITICAL-LOOK; PLS-SEM; EXPLORATION; SYSTEMS; EXPLOITATION; ANTECEDENTS; IMPACT;
D O I：
10.1016/j.im.2017.09.004
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.
引用
收藏
页码：131 / 143
页数：13
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