Cosmopolitan tourists: the resilient segment in the face of terrorism

被引：32

作者：

Vereb, Vanda ^{[1
,2
]}

Nobre, Helena ^{[3
,4
]}

Farhangmehr, Minoo ^{[5
]}

机构：

[1] Univ Minho, PhD Program, Braga, Portugal

[2] Univ Aveiro, GOVCOPP Res Unit Governance Competitiveness & Pub, Aveiro, Portugal

[3] Univ Aveiro, Management, Aveiro, Portugal

[4] GOVCOPP Res Unit Governance Competitiveness & Pub, Aveiro, Portugal

[5] Univ Minho, Sch Econ & Management, Mkt & Strateg Management, Braga, Portugal

来源：

TOURISM MANAGEMENT PERSPECTIVES | 2020年 / 33卷

关键词：

Destination resilience; Destination image; Destination choice; Resilient traveller; Terrorism; Tourism; Cosmopolitanism; Resilient society; SOURCE MARKET PERCEPTIONS; DESTINATION IMAGE; CRISIS MANAGEMENT; RISK PERCEPTION; SENSATION SEEKING; COUNTRY IMAGE; VALUES; TRAVEL; SAFETY; MEDIA;

D O I：

10.1016/j.tmp.2019.100620

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Terrorism is the most impactful travel risk influencing destination perception and choice. Little research has been done on the long-term effects of terrorism on tourism. One potential long-term impact of terrorism is the change in personal values of travellers, shifting permanently towards a security-concerned mindset. The image of safety emerges as the foundation for destination resilience in the face of terrorism. This paper aims to understand how the image of safety and stability, the prerequisites of tourism, can be restored. Through grounded theory, successful resilience strategies are analysed. Moreover, this research identifies a resilient tourist segment: travellers with strong cosmopolitan conviction. Insight is provided on how the tourism industry can contribute to building a more open-minded and resilient global society, the foundation of enduring tourism resilience.

引用

页数：18

共 186 条

[41] Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists [J].

Chen, Ching-Fu ;

Chen, Fu-Shian .

TOURISM MANAGEMENT, 2010, 31 (01) :29-35

[42] Doing Well by Doing Good: The Benevolent Halo of Corporate Social Responsibility [J].

Chernev, Alexander ;

Blair, Sean .

JOURNAL OF CONSUMER RESEARCH, 2015, 41 (06) :1412-1425

[43]

Chon K. S., 1990, Revue de Tourisme, V45, P2, DOI 10.1108/eb058040

[44] Organizational Crisis Communication: Suboptimal Crisis Response Selection Decisions and Behavioral Economics [J].

Claeys, An-Sofie ;

Coombs, W. Timothy .

COMMUNICATION THEORY, 2020, 30 (03) :290-309

[45] Acculturaton to the global consumer culture: Scale development and research paradigm [J].

Cleveland, Mark ;

Laroche, Michel .

JOURNAL OF BUSINESS RESEARCH, 2007, 60 (03) :249-259

[46] Cosmopolitanism, individual-level values and cultural-level values: A cross-cultural study [J].

Cleveland, Mark ;

Erdogan, Secil ;

Arikan, Gulay ;

Poyraz, Tugca .

JOURNAL OF BUSINESS RESEARCH, 2011, 64 (09) :934-943

[47] Cosmopolitanism, Consumer Ethnocentrism, and Materialism: An Eight-Country Study of Antecedents and Outcomes [J].

Cleveland, Mark ;

Laroche, Michel ;

Papadopoulos, Nicolas .

JOURNAL OF INTERNATIONAL MARKETING, 2009, 17 (01) :116-146

[48] Unpacking the halo effect: reputation and crisis management [J].

Coombs, W. ;

Holladay, Sherry .

JOURNAL OF COMMUNICATION MANAGEMENT, 2006, 10 (02) :123-+

[49] The value of communication during a crisis: Insights from strategic communication research [J].

Coombs, W. Timothy .

BUSINESS HORIZONS, 2015, 58 (02) :141-148

[50] Terrorism and international business: A research agenda [J].

Czinkota, Michael R. ;

Knight, Gary ;

Liesch, Peter W. ;

Steen, John .

JOURNAL OF INTERNATIONAL BUSINESS STUDIES, 2010, 41 (05) :826-843

← 1 2 3 4 5 6 7 8 9 10 →