The influence of internal communication on employee engagement: A pilot study

被引:109
作者
Karanges, Emma [1 ]
Johnston, Kim [1 ]
Beatson, Amanda [1 ]
Lings, Ian [1 ]
机构
[1] Queensland Univ Technol, Sch Advertising Mkt & Publ Relat, Brisbane, Qld 4001, Australia
关键词
Employee engagement; Internal communication; Workplace relationships; EXCHANGE;
D O I
10.1016/j.pubrev.2014.12.003
中图分类号
F [经济];
学科分类号
02 ;
摘要
Internal communication is an important concept and integral to internal public relations with links to positive organizational and employee outcomes such as employee engagement. While scholars emphasize the importance of the relationship between internal communication and employee engagement, the association has not been empirically tested. Using surveys and regression analysis this study confirms that internal organizational communication and internal supervisor communication support workplace relationships based on meaning and worth, and have a significant part to play in developing and maintaining optimal employee engagement. (C) 2015 Elsevier Inc. All rights reserved.
引用
收藏
页码:129 / 131
页数:3
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