Corporate Social Responsibility: What Are Foodservice Companies Reporting?

被引:2
作者
Kim, Minseong [1 ]
Kim, Ho-Seok [2 ]
机构
[1] Louisiana State Univ, Coll Business, Dept Management & Mkt, Shreveport, LA 71115 USA
[2] Catholic Kwandong Univ, Dept Hotel Culinary Art & Hospitality Management, 24,Beomil Ro 579 Beon Gil, Gangneung Si 25601, South Korea
关键词
corporate social responsibility; CSR; foodservice; hospitality and tourism; sustainability index; environment; societal marketing; PERFORMANCE; COEFFICIENT; INDUSTRY; DRIVERS; LEAD;
D O I
10.3390/ijerph19159214
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
This study identified aspects of corporate social responsibility (CSR) activities using online communication tools (i.e., websites and online CSR reports) with an emphasis on the foodservice industry and compared quick-service restaurants and dessert cafes. With the content analysis of 48 foodservice companies, the community, environment, marketplace, vision and values, food, and workforce-centered CSR activities implemented by the selected foodservice companies were measured. In addition, the types CSR information delivered to customers employed by the foodservice companies were investigated. Lastly, there were significant differences between two segments in the foodservice industry in some aspects of CSR activities and types of CSR activities.
引用
收藏
页数:18
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