Examining the Role of Emotional and Functional Values in Festival Evaluation

被引:275
作者
Lee, Jin-Soo [2 ]
Lee, Choong-Ki [1 ]
Choi, Youngjoon [3 ]
机构
[1] Kyung Hee Univ, Coll Hotel & Tourism Management, Seoul 130701, South Korea
[2] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, Hong Kong, Peoples R China
[3] Penn State Univ, Dept Recreat Pk & Tourism Management, University Pk, PA 16802 USA
关键词
festival; quality; functional value; emotional value; BEHAVIORAL INTENTIONS; CUSTOMER SATISFACTION; PERCEIVED VALUE; QUALITY; PRICE; PERCEPTIONS; IMPACT; MODEL;
D O I
10.1177/0047287510385465
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study aimed to identify the antecedents of emotional and functional values of festival participation. At the same time, it investigated the relative contribution of emotional and functional values to satisfaction levels and behavioral intentions. Structural equation modeling suggested that festival programs and convenient facilities positively influenced both functional and emotional values, whereas a natural environment positively affected only emotional value. The festival program contributed more to emotional value than to functional value, whereas a convenient facility was more associated with functional value. Emotional value contributed more strongly to both festival satisfaction and behavioral intentions. The findings are expected to aid in our understanding of visitors' perceptions of festivals, so that they can be better managed and designed in the future.
引用
收藏
页码:685 / 696
页数:12
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