A CRITICAL REFLECTION OF THE TELECENTERS OF INFORMATION AND EDUCATION IN THE CITY JOAO PESSOA

Objective to reflect critically about the experience of the Telecenters of Information and Education, know as "Esta oes Digitais" (digital stations), the project is part of the program "Inclusao Digital para a Cidadania" (digital inclusion for citizenship), developed in the city Joao Pessoa (PB) from the year 2007. Evaluates to what extent the "Stations" established the goal by its founders, which is to promote citizenship and reduce the rates of digital exclusion. The research is developed in the field of Information Science, and has the character as qualitative, exploratory and bibliographic directed to four of the 26 Digital Stations in the capital of Paraiba by running focus groups, interviews, questionnaires and document analysis. It was concluded that the absence of a true public politics of digital inclusion has consequences harmful to the progress of the project, revealing inconsistencies with regard to the general planning, which entails the absence of an effective evaluation process.