Discovering Software Process and Product Quality Criteria in Software as a Service

被引：0
作者：
Cancian, Maiara Heil [1 ]
Rossa Hauck, Jean Carlo [2 ]
von Wangenheim, Christiane Gresse [3 ]
Rabelo, Ricardo Jose [1 ]
机构：
[1] Univ Fed Santa Catarina, Dept Automat & Syst, BR-88040900 Florianopolis, SC, Brazil
[2] Univ Fed Santa Catarina, Grad Program Knowledge Engn & Management, BR-88040900 Florianopolis, SC, Brazil
[3] Univ Fed Santa Catarina, Grad Program Comp Sci PPGCC, BR-88040900 Florianopolis, SC, Brazil
来源：
PRODUCT-FOCUSED SOFTWARE PROCESS IMPROVEMENT | 2010年 / 6156卷
关键词：
Software process quality; software product quality; SaaS - Software as a Service;
D O I：
暂无
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
SaaS (Software as a Service) has become one of the fastest-growing innovative fields of the IT sector. Yet, as any other software intensive organizations. SaaS providers also need to deliver the service quality they offer. And, although, today exist a multitude of software quality models, so far, a specific adaptation does not exist to the SaaS context. Therefore, we present the results of our research on discovering software process and product quality criteria in the SaaS scenario. We adopted a research methodology, including, domain analysis, stake-holders interviews and literature review to elicit quality criteria and a survey to validate and prioritize the identified criteria. Such a set of identified quality criteria may help service clients to select providers as well as serve as a basis for a mapping relevant software process areas and best practices in order to adapt existing capability/maturity models and standards to this specific domain.
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收藏
页码：234 / +
页数：4
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