Words versus numbers: A theoretical exploration of giving and receiving narrative comments in performance appraisal

被引：50
作者：
Brutus, Stephane [1 ]
机构：
[1] Concordia Univ, Montreal, PQ H3G 1M8, Canada
来源：
HUMAN RESOURCE MANAGEMENT REVIEW | 2010年 / 20卷 / 02期
基金：
加拿大自然科学与工程研究理事会;
关键词：
Performance appraisal; Narrative comments; Format; FEEDBACK-SEEKING; COMMUNICATION MODALITY; MEDIA RICHNESS; SOCIAL-CONTEXT; INFORMATION; TASK; DETERMINANT; MOTIVATION; MEMORY; ORGANIZATION;
D O I：
10.1016/j.hrmr.2009.06.003
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Performance ratings have long dominated research on performance appraisal yet very little is known about the usage of narrative comments despite the fact that they are a common methodology to assess performance in organizations. Using theoretical streams from the fields of industrial-organizational psychology, communication, and human resource management. this paper explores the implications of using narrative comments for the various stakeholders in the performance appraisal process. The psychological processes underlying the production of narrative comments are explored. The paper also discusses the processes related to the reception and the impact of receiving performance information in this format for evaluatees. (C) 2010 Elsevier Inc. All rights reserved.
引用
收藏
页码：144 / 157
页数：14
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