Work engagement, organizational embeddedness, and life satisfaction among frontline employees of star-rated hotels in Ghana

被引：19

作者：

Ampofo, Emmanuel Twumasi ^{[1
]}

Owusu, Joseph ^{[2
]}

Coffie, Rosemary Boateng ^{[1
]}

Asiedu-Appiah, Felicity ^{[1
]}

机构：

[1] Kwame Nkrumah Univ Sci & Technol, Coll Humanities & Social Sci, Sch Business, Dept Human Resources & Org Dev, Kumasi, Ghana

[2] Kwame Nkrumah Univ Sci & Technol, Coll Humanities & Social Sci, Sch Business, Dept Mkt & Corp Strategy, Kumasi, Ghana

来源：

TOURISM AND HOSPITALITY RESEARCH | 2022年 / 22卷 / 02期

关键词：

Organizational embeddedness; work engagement; life satisfaction; hotel industry; Ghana; JOB EMBEDDEDNESS; MEDIATING ROLE; RESOURCES; TURNOVER; CONSERVATION; PERFORMANCE; SELF;

D O I：

10.1177/14673584211040310

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

To expand the literature on embeddedness and life satisfaction, the present study examines the mediating role of work engagement in the relationship between organizational embeddedness and life satisfaction among hotel employees in Ghana. Multi-wave data were conveniently collected from 274 employees working as full timers in selected rated hotels in Accra. Structural equation modeling results demonstrated that organizational embeddedness positively influenced life satisfaction and links positively affected life satisfaction. Moreover, work engagement mediated the organizational embeddedness-life satisfaction nexus. Lastly, the results showed that work engagement mediated the effects of link and fit on life satisfaction. Managers of hotels should provide employees who offer frontline services with several important organizational resources such as fit and links to enhance their work engagement and therefore augment their satisfaction with life.

引用

页码：226 / 240

页数：15

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