Decision support system (DSS) use and decision performance: DSS motivation and its antecedents

被引：22
作者：
Chan, Siew H. [1 ]
Song, Qian [2 ]
Sarker, Saonee [3 ]
Plumlee, R. David [4 ]
机构：
[1] Nova Southeastern Univ, Accounting, Ft Lauderdale, FL 33314 USA
[2] Rochester Inst Technol, Accounting, Rochester, NY 14623 USA
[3] Univ Virginia, IT, Charlottesville, VA 22903 USA
[4] Univ Utah, Salt Lake City, UT 84112 USA
来源：
INFORMATION & MANAGEMENT | 2017年 / 54卷 / 07期
关键词：
DSS motivation; DSS use; Decision performance; DSS performance feedback; DSS response time; Task motivation; EXPECTANCY-VALUE THEORY; INTRINSIC MOTIVATION; TECHNOLOGY ACCEPTANCE; INFORMATION SEARCH; MEASUREMENT INVARIANCE; EXTRINSIC MOTIVATION; MODERATING ROLES; TASK COMPLEXITY; TIME PRESSURE; ACHIEVEMENT;
D O I：
10.1016/j.im.2017.01.006
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice. (C) 2017 Elsevier B.V. All rights reserved.
引用
收藏
页码：934 / 947
页数：14
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