Experience, Adjustment, and Engagement: The Role of Video in Law Enforcement

被引：0

作者：

Tullio, Joe ^{[1
]}

Huang, Elaine ^{[2
]}

Wheatley, David ^{[1
]}

Zhang, Harry ^{[1
]}

Guerrero, Claudia ^{[1
]}

Tamdoo, Amruta ^{[3
]}

机构：

[1] Motorola Inc, Appl Res Ctr, Schaumburg, IL 60196 USA

[2] Univ Calgary, Dept Comp Sci, Calgary, AB, Canada

[3] Univ Illinois, Liautaud Grad Sch Business, Chicago, IL USA

来源：

CHI2010: PROCEEDINGS OF THE 28TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, VOLS 1-4 | 2010年

关键词：

Law enforcement; contextual inquiry; qualitative studies; video technologies; ubiquitous computing; surveillance; CRIME; CCTV;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Questions about the effectiveness of increasingly ubiquitous video technology in law enforcement have prompted an examination of the practices surrounding this technology. We present the results of a multi-site study aimed at understanding the use of video in several phases of law enforcement, from crime prevention and response to investigation and prosecution. Our findings show that while video has provided numerous benefits to law enforcement agencies, in many cases the technology either fails to support key facets of work or introduces new tasks that present an additional burden to workers. We discuss the need to incorporate human experience and tacit knowledge, operator engagement, and the greater ecosystem of work into video deployments.

引用

页码：1505 / +

页数：2

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