Smart Services Conditions and Preferences - An Analysis of Chinese and German Manufacturing Markets

被引：1

作者：

Zhang, Wenjuan ^{[1
]}

Neuhuettler, Jens ^{[2
]}

Chen, Ming ^{[1
]}

Ganz, Walter ^{[2
]}

机构：

[1] Tongji Univ, Sinogerman Coll Appl Sci, Shanghai, Peoples R China

[2] Fraunhofer Inst Ind Engn IAO, Stuttgart, Germany

来源：

ADVANCES IN ARTIFICIAL INTELLIGENCE, SOFTWARE AND SYSTEMS ENGINEERING | 2019年 / 787卷

关键词：

Smart Services; Industrial service management; Predictive maintenance; Customer requirements; Sino-German collaboration;

D O I：

10.1007/978-3-319-94229-2_18

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Smart Services are individually configurable bundles of physically delivered services and digital services, based on data collected in the Internet of Things. Due to the increasing equipment of products with sensing technologies and communication modules, Smart Services become more and more important to manufacturing companies. Since German and Chinese manufacturing firms possess a strong trading relationship, it is important to understand the market conditions and customer requirements of the two country markets in order to develop and provide Smart Services successfully. In this context, our paper provides a first overview about these aspects, based on literature analysis and a small qualitative survey among four Chinese and four German experts.

引用

页码：183 / 194

页数：12

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