CHANGE MANAGEMENT DURING ERP IMPLEMENTATION

For many companies around the world ERP implementation becomes the most significant process of creating highly-integrated, multifunctional and competitive business model. At this point a lot of work should be done in managing all the changes within the company to succeed. This management process called "change management" in most cases signals that the company is ready for changes and becomes the main key success factor in ERP implementation. This paper discusses the most important factors of change management that effect on the whole company's business-processes. The research design represented here is qualitative because it attempts to describe the meaning and importance of using the key success factors of change management while implementing the ERP system. Combinative usage of these factors may be highly-effective for the companies that implement ERP systems or change their business-processes. The originality of this work lies in studying multiple aspects of ERP implementation techniques and statistics dedicated to the selected theme.