So Hard to Say Goodbye? Turnover Intention among U.S. Federal Employees

被引：148

作者：

Pitts, David ^{[1
]}

Marvel, John ^{[1
]}

Fernandez, Sergio ^{[2
]}

机构：

[1] American Univ, Dept Publ Adm & Policy, Washington, DC 20016 USA

[2] Indiana Univ Bloomington, Sch Publ & Environm Affairs, Bloomington, IN 47405 USA

来源：

PUBLIC ADMINISTRATION REVIEW | 2011年 / 71卷 / 05期

关键词：

JOB-SATISFACTION; ORGANIZATIONAL PERFORMANCE; DYSFUNCTIONAL TURNOVER; DIVERSITY MANAGEMENT; SERVICE; EMPOWERMENT; MOTIVATION; MODEL; WORK; GOVERNMENT;

D O I：

10.1111/j.1540-6210.2011.02414.x

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

Why do U.S. federal government employees choose to leave the federal service? By focusing on turnover intentions, this article develops propositions about why employees anticipate leaving their jobs along three dimensions: (1) demographic factors, (2) workplace satisfaction factors, and (3) organizational/relational factors. Two distinct measures of turnover intention are advanced that reflect those who intend to leave their agency for another position within the federal government and those who intend to leave the federal government for an outside position. The 2006 Federal Human Capital Survey is used to test the impacts of three clusters of independent variables on these measures of turnover intention. The findings suggest that overall job satisfaction and age affect turnover consistently. Practical recommendations are outlined for public managers seeking to boost employee retention.

引用

页码：751 / 760

页数：10

共 61 条

[1] OPTIMAL AND DYSFUNCTIONAL TURNOVER - TOWARD AN ORGANIZATIONAL LEVEL MODEL [J].