The effectiveness of short-format refutational fact-checks

被引:109
作者
Ecker, Ullrich K. H. [1 ]
O'Reilly, Ziggy [1 ]
Reid, Jesse S. [1 ]
Chang, Ee Pin [1 ]
机构
[1] Univ Western Australia, Sch Psychol Sci, Perth, WA, Australia
基金
澳大利亚研究理事会;
关键词
fact-checking; false beliefs; familiarity backfire effect; misinformation; online communication; refutations; social media; CONTINUED INFLUENCE; MISINFORMATION; MEMORY; TRUTH; FAMILIARITY; WARNINGS;
D O I
10.1111/bjop.12383
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Fact-checking has become an important feature of the modern media landscape. However, it is unclear what the most effective format of fact-checks is. Some have argued that simple retractions that repeat a false claim and tag it as false may backfire because they boost the claim's familiarity. More detailed refutations may provide a more promising approach, but may not be feasible under the severe space constraints associated with social-media communication. In two experiments, we tested whether (1) simple 'false-tag' retractions can indeed be ineffective or harmful; and (2) short-format (140-character) refutations are more effective than simple retractions. Regarding (1), simple retractions reduced belief in false claims, and we found no evidence for a familiarity-driven backfire effect. Regarding (2), short-format refutations were found to be more effective than simple retractions after a 1-week delay but not a one-day delay. At both delays, however, they were associated with reduced misinformation-congruent reasoning.
引用
收藏
页码:36 / 54
页数:19
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