Research on the Impact of Online Promotions on Consumers' Impulsive Online Shopping Intentions

被引:22
作者
Luo, Hanyang [1 ]
Cheng, Sijia [2 ]
Zhou, Wanhua [2 ]
Song, Wugang [2 ]
Yu, Sumin [1 ]
Lin, Xudong [1 ]
机构
[1] Shenzhen Univ, Coll Management, Inst Big Data Intelligent Management & Decis, Shenzhen 518060, Peoples R China
[2] Shenzhen Univ, Coll Management, Shenzhen 518060, Peoples R China
基金
中国国家自然科学基金;
关键词
online promotion; anticipated regret theory; impulsive traits; impulsive online buying intention; fast-moving consumer goods; EXPECTED FEEDBACK; TIME PRESSURE; REGRET; BEHAVIOR; STATE;
D O I
10.3390/jtaer16060131
中图分类号
F [经济];
学科分类号
02 ;
摘要
Online shopping has developed rapidly, but recently, the sales of some online stores have suffered due to the decrease in people's income caused by the epidemic. How to grasp the psychology and behavior of consumers and formulate effective marketing strategies is important for increasing sales. This paper puts forward a research model and eight hypotheses based on the research on the promotion situation and the types of products promoted on consumers' impulse shopping, and uses regression analysis, t-test, stepwise regression and analysis of variance to conduct data analysis. The results show that online promotion has a significant impact on consumers' willingness, and the anticipated regrets in different directions have totally different effect on willingness; the type of product promoted, and the impulsive characteristics of consumers play a moderating role; online promotion affects consumers' impulsive online shopping intentions through the intermediary effect of expected regret. The influence of anticipated regrets on impulsive online shopping intention is proposed creatively, and the results also provide e-commerce merchants and customers with new insights in managing and treating online promotions. Managerial implications like controlling the duration of promotions and the number of preferential goods are put forward based on our analysis.
引用
收藏
页码:2386 / 2404
页数:19
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