Intellectual Capital and Boundary-Crossing Management Knowledge

Exploring how the intellectual capital (i.e., the capability of system, coordination, and socialization, and the human capital) influences the boundary-crossing management knowledge (i.e., the syntactic transfer, semantic translation, and pragmatic transformation), this study identifies differing effects for three dimensions of boundary-crossing management knowledge. The results indicate that the coordination capability primarily enhances a team's syntactic transfer, semantic translation, and pragmatic transformation. The socialization capability primarily improves a team's semantic translation and pragmatic transformation. Our findings reveal why teams may have difficulty managing levels of syntactic transfer, semantic translation, and pragmatic transformation and vary in their ability to create value from their boundary capability.