A quality function deployment approach to improve maritime supply chain resilience

被引：152
作者：
Lam, Jasmine Siu Lee [1 ]
Bai, Xiwen [1 ]
机构：
[1] Nanyang Technol Univ, Sch Civil & Environm Engn, Singapore, Singapore
来源：
TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW | 2016年 / 92卷
关键词：
Maritime supply chain; Maritime logistics; Supply chain resilience; Maritime risk; Shipping line; Quality function deployment (QFD); LOGISTICS SERVICE; QFD; SYSTEM; INTEGRATION; MITIGATION; MANAGEMENT; FRAMEWORK; PROVIDER; PORT;
D O I：
10.1016/j.tre.2016.01.012
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Being international and involving numerous organizations as the basic nature, maritime supply chains are exposed to various natural and man-made risks. This paper aims to develop an original quality function deployment approach to enhance maritime supply chain resilience, taking both customer requirements and maritime risks into consideration. The empirical analysis is carried out through in-depth studies of three major shipping lines and their respective major shippers. The top three resilience measures are contingency plan, monitoring and maintenance, and supply chain relationship management. The study also unveils the relatively low visibility and integration in maritime supply chains. (C) 2016 Elsevier Ltd. All rights reserved.
引用
收藏
页码：16 / 27
页数：12
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