STRATEGIC MANAGEMENT OF E-GOVERNMENT DEVELOPMENT

This paper integrates theories and findings of the strategic management approaches in the public sector organizations in Croatia with the special focus on e-government. The term egovernment stands for an ICT assisted transformation of the public sector (Schulz, Schuppan, 2012). Each organization, no matter is from public or private sector should sets its goals, both for the near and long term future. As part of strategic management, strategic planning is a process that should describe organizational activity, budget and resources for achieving these goals. Today one of the most important goal is applying information technologies through the process of e-government which has become a world phenomenon. In developed European countries, e-government established itself as a channel for public service delivery and already national economies could recognize the benefit of its implementation. Number of traditional e-government services converted into e-government Web services gives an indication of the country strategic commitment towards a knowledge society and economic development. Through extensive literature review, these paper studies the strategies, implementation of strategies and performance measurement of e-government in Croatia according to the other European countries.