Do videos improve website satisfaction and recall of online cancer-related information in older lung cancer patients?

被引:56
作者
Bol, Nadine [1 ]
Smets, Ellen M. A. [2 ]
Rutgers, M. Mattijs [2 ]
Burgers, Jacobus A. [3 ]
de Haes, Hanneke. C. J. M. [2 ]
Loos, Eugene F. [1 ]
van Weert, Julia C. M. [1 ]
机构
[1] Univ Amsterdam, Amsterdam Sch Commun Res ASCoR, NL-1012 CX Amsterdam, Netherlands
[2] Univ Amsterdam, Dept Med Psychol, Acad Med Ctr, NL-1012 CX Amsterdam, Netherlands
[3] Netherlands Canc Inst NKI, Amsterdam, Netherlands
关键词
Modality effect; Personalization effect; Cancer-related information; Website satisfaction; Recall; Comprehension; Aging; Patients; e-Health; NARRATIVE COMMUNICATION; COGNITIVE LOAD; MULTIMEDIA; MEMORY; IMPACT;
D O I
10.1016/j.pec.2013.06.004
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Objective: This study investigated the effects of personalized audiovisual information in addition to text on website satisfaction and recall of cancer-related online information in older lung cancer patients. Methods: An experiment using a 3 (condition: text only vs. text with nonpersonalized video vs. text with personalized video) by 2 (age patient: younger [<65 yrs] vs. older [>= 65 yrs]) between-subjects factorial design was conducted. Patients were randomly assigned to one of the three information conditions stratified by age group. Results: Patients were more satisfied with the comprehensibility, attractiveness, and the emotional support from the website when information was presented as text with personalized video compared to text only. Text with personalized video also outperformed text, with nonpersonalized video regarding emotional support from the website. Furthermore, text with video improved patients' recall of cancer-related information as compared to text only. Older patients recalled less information correctly than younger patients, except when we controlled for Internet use. Conclusion: Text with personalized audiovisual information can enhance website satisfaction and information recall. Internet use plays an important role in explaining recall of information. Practice implications: The results of this study can be used to develop effective health communication materials for cancer patients. (C) 2013 Elsevier Ireland Ltd. All rights reserved.
引用
收藏
页码:404 / 412
页数:9
相关论文
共 52 条
[1]   Narrative Games for Learning: Testing the Discovery and Narrative Hypotheses [J].
Adams, Deanne M. ;
Mayer, Richard E. ;
MacNamara, Andrew ;
Koenig, Alan ;
Wainess, Richard .
JOURNAL OF EDUCATIONAL PSYCHOLOGY, 2012, 104 (01) :235-249
[2]  
American Cancer Society, 2012, Cancer Facts and Figures 2012
[3]  
[Anonymous], CANC COMMUNICATION A
[4]  
[Anonymous], DEMOGRAFIE VERGRIJZI
[5]  
[Anonymous], 2012, 10 FACTS AG LIF COUR
[6]  
[Anonymous], VERBINDING MAKEN SEN
[7]  
[Anonymous], 1971, IMAGERY VERBAL PROCE
[8]   Working memory [J].
Baddeley, Alan .
CURRENT BIOLOGY, 2010, 20 (04) :R136-R140
[9]   MEASURING LEISURE SATISFACTION [J].
BEARD, JG ;
RAGHEB, MG .
JOURNAL OF LEISURE RESEARCH, 1980, 12 (01) :20-33
[10]  
Becker S. A., 2004, ACM T COMPUT-HUM INT, V11, P387