Measuring Corporate Social Responsibility in tourism: Development and validation of an efficient measurement scale in the hospitality industry

被引：111
作者：
Martinez, Patricia [1 ]
Perez, Andrea [1 ]
Rodriguez del Bosque, Ignacio [1 ]
机构：
[1] Univ Cantabria, Fac Econ, Ave Castros S-N, E-39005 Santander, Cantabria, Spain
来源：
JOURNAL OF TRAVEL & TOURISM MARKETING | 2013年 / 30卷 / 04期
关键词：
Corporate social responsibility; scale development; sustainable development; tourism sector; hospitality industry; FINANCIAL PERFORMANCE; EMPIRICAL-EXAMINATION; CITIZENSHIP; MANAGEMENT; PARADIGM; COMPANY; PERSPECTIVES; CONSUMERS; IMPACT; ETHICS;
D O I：
10.1080/10548408.2013.784154
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This article aims at developing an efficient measurement scale for corporate social responsibility in the tourism industry, given the contextual character that is recognized in the practice of this construct. Indicators were generated on the basis of a literature review and qualitative research. To assess the reliability and validity, first- and second-order confirmatory factor analysis were carried out. Results show a multidimensional structure of this constructincluding economic, social, and environmental issues. This study contributes to the advancement of knowledge in the field of social responsibility through its practical application regarding concepts of sustainable development which have mainly been theoretical.
引用
收藏
页码：365 / 385
页数：21
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