Eye contact and video-mediated communication: A review

被引:77
作者
Bohannon, Leanne S. [1 ]
Herbert, Andrew M. [2 ]
Pelz, Jeff B. [3 ]
Rantanen, Esa M. [4 ]
机构
[1] Rochester Inst Technol, Rochester, NY 14623 USA
[2] Rochester Inst Technol, Dept Psychol, Rochester, NY 14623 USA
[3] Rochester Inst Technol, Carlson Ctr Imaging Sci, Rochester, NY 14623 USA
[4] Rochester Inst Technol, Dept Psychol, Rochester, NY 14623 USA
关键词
Video-conferencing; Eye contact; Communication; Eye-tracking; Display; Laptop; FACE-TO-FACE; IMPRESSION-FORMATION; GAZE; PERCEPTION; LOOKING; PREFERENCE; TASK;
D O I
10.1016/j.displa.2012.10.009
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
A relatively new form of human communication, video-conferencing has become more popular as video technology improves and with increasing demands for real-time communication across greater distances. The full effects of video-conferencing on human communication are still being explored. Video-conferencing is presumed to be a somewhat richer form of communication than email and telephone, but not quite as informative as face-to-face communication. This review explores research into the influence of eye contact on communication and how video-conferencing mediates both verbal and non-verbal interactions. Facilitation of eye contact is a challenge that must be addressed so that video-conferencing can approach the rich interactions of face-to-face communication. (c) 2012 Elsevier B.V. All rights reserved.
引用
收藏
页码:177 / 185
页数:9
相关论文
共 48 条
[1]   Effects of direct and averted gaze on the perception of facially communicated emotion [J].
Adams, RB ;
Kleck, RE .
EMOTION, 2005, 5 (01) :3-11
[2]  
Anderson A., 1984, Teaching talk: Strategies for production and assessment
[3]   PERCEPTION OF WHERE A FACE OR TELEVISION PORTRAIT IS LOOKING [J].
ANSTIS, SM ;
MAYHEW, JW ;
MORLEY, T .
AMERICAN JOURNAL OF PSYCHOLOGY, 1969, 82 (04) :474-&
[4]  
Argyle M., 1976, GAZE MUTUAL GAZE
[6]  
Bekkering J.E., 2004, THESIS MISSISSIPPI S
[7]   The ontogeny of face recognition: Eye contact and sweet taste induce face preference in 9-and 12-week-old human infants [J].
Blass, EM ;
Camp, CA .
DEVELOPMENTAL PSYCHOLOGY, 2001, 37 (06) :762-774
[8]  
Bos N., 2002, Conference Proceedings. Conference on Human Factors in Computing Systems. CHI 2002, P135, DOI 10.1145/503376.503401
[9]   THE EFFECTS OF VISIBILITY ON DIALOG AND PERFORMANCE IN A COOPERATIVE PROBLEM-SOLVING TASK [J].
BOYLE, EA ;
ANDERSON, AH ;
NEWLANDS, A .
LANGUAGE AND SPEECH, 1994, 37 :1-20
[10]   EFFECTS OF STARING AND PEW INVASION IN CHURCH SETTINGS [J].
CAMPBELL, DE ;
LANCIONI, GE .
JOURNAL OF SOCIAL PSYCHOLOGY, 1979, 108 (01) :19-24