Utilisation Status and User Satisfaction of Online Education Platforms

被引：12

作者：

Chen, Xi ^{[1
]}

Xia, Erya ^{[2
]}

Jia, Wen ^{[3
]}

机构：

[1] Taizhou Vocat Coll Sci & Technol, Taizhou, Peoples R China

[2] Auckland Univ Technol, Auckland, New Zealand

[3] Yibin Univ, Campus A, Yibin, Peoples R China

来源：

INTERNATIONAL JOURNAL OF EMERGING TECHNOLOGIES IN LEARNING | 2020年 / 15卷 / 19期

关键词：

Online education platforms; Utilisation status; User satisfaction; Platform improvement;

D O I：

10.3991/ijet.v15i19.17415

中图分类号：

G40 [教育学];

学科分类号：

040101 ; 120403 ;

摘要：

In the information age, the proliferation of online education platforms is accompanied by various problems. This paper aims to solve the problems of online education platforms, making them more useful and adaptable. Targeting at two key online education platforms (Chinese Mooc and Super star) in China, the authors conducted a questionnaire survey among users on their utilisation and perception of online education platforms. Based on the survey data, the current status of the platforms was summarised, followed by an analysis of the degree of impact from each factor on the selection among platforms. Next, platform development and user satisfaction were discussed in the light of platform security and credit rating and user experience. Finally, several suggestions were put forward to improve online education platforms. The research results are of great importance to the development of online education in China.

引用

页码：154 / 170

页数：17

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